Support
Help Center
Common questions, grouped by topic. If none of these cover your problem, email us and a human will answer.
Getting started
How do I start?+
Create a free account, then describe what you want to build. CoFounder AI uses that description as the starting context for every tool — validation, research, product specs, and launch planning all read from it.
Do I need a finished idea?+
No. A rough one-line description is enough to begin. The idea validator is designed to stress-test half-formed ideas and tell you which parts are weak before you build anything.
Where does my startup information live?+
In your workspace. Every document, research result, and decision stays attached to your startup so the AI keeps its context between sessions instead of starting over each time.
Accounts and sign-in
I can't sign in.+
Try resetting your password from the forgot-password link on the sign-in page. If you originally registered with Google, use the Continue with Google button rather than a password — the two are separate sign-in methods for the same email.
How do I delete my account?+
Email intellixy54@gmail.com from your registered address and we will delete the account and its workspace content. See the Privacy Policy for what is retained and why.
Billing
What do the plans cost?+
Free is ₹0 with limited AI usage. Founder is ₹2,499/month and unlocks the full AI team. Team is ₹8,499/month and adds multiple members and a shared workspace.
How do I cancel?+
Cancel from billing settings inside the dashboard. You keep access until the end of the period you have already paid for, and you are not charged again.
Which payment methods work?+
Payments run through Razorpay, which supports UPI, major cards, net banking, and wallets. We never see or store your card details.
Using the AI
The AI says it is offline.+
That message means the workspace has no AI provider key configured. If you are running your own copy of CoFounder AI, set ANTHROPIC_API_KEY in your environment. On the hosted product, contact us — it is on our side, not yours.
I hit a rate limit.+
AI endpoints are rate limited to keep the service responsive for everyone. Wait for the period shown in the message and retry. Persistent limits usually mean your plan quota is exhausted for the month.
How accurate are the outputs?+
Treat them as a well-informed starting point, not a verdict. Research, scores, and forecasts are AI-generated and can be incomplete or wrong. Verify anything you are about to make a real decision on.
Still stuck?
Email intellixy54@gmail.com with what you were doing and what happened. Screenshots help. You can also read the documentation or work through a guide.